Terms and Conditions of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these sTerms and Conditions of Service is to set forth the rights, obligations, and responsibilities of Live Anywhere INC. (hereinafter the “Company”) and the “Users” with respect to the use of all of the services provided by the Platform “One month stay - Live Anywhere” operated by the Company (hereinafter the “Services”).

Article 2 (Definition of Terms)

① The definitions used in these Terms of Service are as set forth in the following subparagraphs.

“Live Anywhere” means the virtual business platform “One month stay - Live Anywhere” operated by the Company with the use of information technology equipment such as computers, etc., in order to provide the Services to “Users”, and shall also mean the business that operates said virtual business platform.
“User(s)” means the Guests or Hosts that agree to use the Services provided by the Company after executing a usage agreement with the Company in accordance with these Terms and Conditions of Service.
“Host(s)” means the User who is an individual or an entity that promotes and provides one month stay accommodations to Guests through the Live Anywhere platform.
“Guest(s)” means the User who agrees and uses the Services to enquire for rental accommodations provided by Hosts through Live Anywhere and executes Rental Agreements with Hosts to use said accommodations.
“Rental Agreement” means any and all agreements that may be executed between a Host and Guest for the use of accommodations, such as a short-term lease agreement, long-term stay agreement, etc.
“Service Fee” means the fee for the use of the Live Anywhere Services that is imposed on Guests by the Company when an agreement is executed.
“Cancellation Fee” mean the amount paid by either the Host or Guest to the other party through the Company in order to unilaterally terminate an executed Rental Agreement.
“Rent” means the price set by the Host for the use of the accommodations.
“Payment Amount” means the amount paid by the guest for the execution of the Rental Agreement that includes the Rent, Service Fee, Utility Charges, Cleaning Fee, and Deposit.
“Deposit” means the money that is transferred between the Host and Guest in order to guarantee any financial obligations that may arise during the use by the Guest of the accommodations.
“Utility Charges” means all relevant utility charges such as the electricity charges, water charges, gas charges, maintenance fees, etc., that may arise during use by the Guest of the chosen accommodations.
“User ID” means the unique combination of letters and symbols that is approved by the Company upon the application of the User in order to identify the User and allow for the use of the Services.
“Password” means the unique combination of letters and symbols that are set by the User and registered with the Company in order to confirm the identity of the User.
“Content” means all of the text, photos, videos, user introductions, etc., that are posted by the Company and Users for the Services provided by the Company.
“Host Fee” means the Service Fee for the use of Live Anywhere Services that is imposed on Hosts by the Company when an agreement is executed.
“Spit Payment Product” means a product where the length of the Rental Agreement is at least 58 days and no more than 180 days.

② Any terms used in these Terms and Conditions of Service that are not defined in this Article will be in accordance with related laws and regulations.

Article 3 (Representations, Explanations and Amendments of These Terms and Conditions of Service)

① The Company posts the details of these Terms and Conditions of Service along with the name of the Company, name of the Company’s representative, business address, electronic mail address, business registration number, etc., on the Company’s website and mobile application (service initialization screen). The details of these Terms and Conditions of Service may also be made accessible to users through a link.

② The Company may amend these Terms and Conditions of Service within a scope that does not violate related laws (including that related to consumer protection, personal data protection laws and electronic commerce laws) that may govern this Platform.

③ The Company may change all or part of the Services that are provided in the event of any reasonable operational or technical grounds.

④ In the event the Company amends these Terms and Conditions of Service, the date of application and reason for amendment shall be expressly stated and posted in a manner that is easily accessible to Users at least 7 days before application, or at least 30 days before application in the event there are any details that are disadvantageous to Users.

⑤ In the event the Company amends these Terms and Conditions of Service, the amended Terms and Conditions of Service shall come into effect on the date of application if a date of application was stated, and 30 days after the date the relevant notice of amendment was posted if no date of application was stated. If the Users disagree with the amended Terms and Conditions of Service, the Users may terminate this Agreement. If the Users do not terminate the Agreement and the Users continue to access the Platform and use the Services after the amendment of the Terms and Service, it will be considered that the Users give the consent to the amended Terms and Conditions of Service.

⑥ Any matters not set by these Terms and Conditions of Service or a separate agreement, and any matters regarding the interpretation of these Terms and Conditions of Service, will be in accordance with the related laws that may govern the Platform.

Chapter 2 Establishment and Termination of User Agreements

Article 4 (Execution of User Agreements)

① User agreements are executed when an applicant consents to the details of these Terms and Conditions of Service, applies to be a user, and then the Company approves said application. Provided, in the event the applicant (in the event the user is a minor, the legal guardian of the minor in question) expresses their consent in the relevant confirmation of consent area that is provided alongside the details of these Terms and Conditions of Service during the application process, the Company shall deem the applicant to have read and understood the entirety of these Terms and Conditions of Service and that the applicant consents to the application of said Terms and Conditions of Service.

② The Company may request that applicants go through real name confirmation and identity verification be conducted through a legal authority when making an application as set forth in paragraph 1 of Article 4.

③ Applicants shall consent to provide mandatory personal information (name, birth date, electronic mail address, password, telephone number) requested by the Company to the extent permitted by law.

④ The Company may withhold approval of the application in the event the equipment related to the Services has no spare capacity or there are technical or business issues.

⑤ In the event approval of an application is denied or withheld in accordance with paragraph 3 or 4 of Article 4, the Company shall inform the applicant of the delay or rejection of application.

⑥ The timing of a User agreement shall be considered executed when the Company informs the applicant that the User agreement has been executed (user was registered).

⑦ According to paragraph 6 of article 4, after the Company informs the Users, the Users are responsible to maintain the confidential of the information, User ID and Password associated with your account. The Users agree to notify the Company immediately of any unauthorized use of the account, User ID and Password.

⑧ The Users agree not to use the Services for any commercial purposes outside the scope of the Services under this Agreement, related amendment or guideline as made by the Company.

Article 5 (Protection of Personal Information)

① The Company shall establish a “Personal Information Handling Policy” for the protection of personal information, designate a personal information protection manager, post information regarding such, and operate said position and policy.

Article 6 (Notice to Users)

① In the event the Company gives notice to Users, the said notice shall take the form of written notice (including electronic documents or electronic mail) that is sent to the electronic mail address, telephone number, etc., provided by the User to the Company in the absence of any separate provision in these Terms and Conditions of Service.

② In the event notice is given to all Users as whole, the Company may post a notice (customer center) on the Company’s mobile application for at least 7 days as a substitute for giving notice as set forth in paragraph 1 above. Provided, individual notice shall be given for any matters that have a serious impact on use of the Services by Users.

③ In the event there are any changes to a User's information that was provided to the Company during the time of application such as the User’s the electronic mail address, telephone number, address, etc., the User in question must inform the Company of such changes by amending the information online or by informing the Company through electronic mail or other methods. The Company shall not bear any liability for any disadvantages that arises as a result of being unable to receive notices as set forth in this Article due to the User’s failure to inform the Company of any changes.

Article 7 (Termination of User Agreements)

① Users may terminate their User Agreement at any time by making a request to close their account with the Company. Provided that, all Rental Agreements that are in progress must be completed or withdrawn or canceled before notifying the Company of such an intent, and all disadvantages and/or fees that arise as a result of withdrawing or canceling Rental Agreements must be borne by the User making the request to close their account. In the event a User Agreement is terminated, the various benefits that were additionally provided to the User may not be recovered.

② In the event any of the following apply with respect to a User causing a loss of trust in the User as a party to the contract, the Company may immediately limit or suspend the User’s privileges and/or pursue civil/criminal charges against the User in question. In such cases, the User in question may provide an explanation regarding the reasons for the limitation or suspension within 7 days, and if an explanation is provided within this period, the limitation shall be rescinded immediately.

Loses trust as a party to the contract by registering stolen personal information or false information during the user application process
User refuses to perform an obligation set forth in these Terms and Conditions of Service with respect to the use of Live Anywhere, including failing to pay for the goods, Services, etc., that were acquired through Live Anywhere
Attempts to acquire personal information for phishing purposes or for purposes unrelated to the Live Anywhere Services, requiring an immediate response
User hacks, removes, impairs, or reverse engineers any of the software and platform.
User causes damage to the Company or a 3rd party in relation to the provision or use of goods, Services, etc., through an intentional or grossly negligent unlawful act, and it is acknowledged that this has had a significant impact on the Company’s business

③ In the event any of the following apply, the Company may request the correction of the violation from the User, and if the User fails to make said correction within 30 days in the absence of reasonable grounds or repeats the violation in question within said period of time, the Company may terminate the User Agreement, set limits on re-subscribing, and/or pursue civil/criminal charges against the User in question

An explanation as set forth in Paragraph 2 was not provided within 30 days, or there has been no contact or there has been no attempt to resolve the issue through an external institution, etc.
User interferes with the Company’s business by infringing upon the rights, reputation, credit, or other reasonable interests of the Company or a 3rd party
Minor under the age of 19 does not obtain the consent of their legal guardian
User raises issues based on matters that have objectively not occurred more than twice
User harms Guests by failing to provide actual information regarding accommodations or providing accommodations that are in a different state than what was shown in the posted pictures more than twice

④ In the event the Company or a User terminates a User Agreement, the Company shall process the departure of the User within 3 business days from the date the communication regarding the intent to terminate was sent or received.

⑤ In the event the Company or a User terminates the User Agreement, the data of the User in question shall be immediately destroyed in accordance with the following procedures and methods with the exception of cases where the Company is required to retain User information within the necessary scope for the reasons set forth in the Act on the Consumer Protection in Electronic Commerce, Etc., Protection of Communications Secrets Act, Commercial Act, Framework Act on National Taxes, Corporate Tax Act, etc., or to perform obligations set forth in said laws and only for the periods prescribed by said laws. The following procedures and methods shall also be used to destroy User information immediately upon the expiration of the retention period prescribed by law.

Process of destruction: The Company selects the personal information subject to destruction, and then destroys the personal information in question upon approval by the personal information protection manager.
Method of destruction: Information handled in electronic file form is destroyed by the Company in a manner such that the records cannot be restored, and personal information handled in paper document form is destroyed by shredding in a shredder or by being incinerated.

⑥ In the event the Company or a User terminates a User Agreement, the free points and held coupons of the User in question are cancelled or revoked with immediate effect, and the paid points and held coupons of the User in question may only be refunded up to a percentage of the actual payment amount. The User cannot make legal claims such as a claim for damages, etc., against the Company with respect to the loss of any economic interests due to the destruction of said points and held coupons.

[Example - If a paid coupon (points) worth KRW 100 was purchased for KRW 90, then 90% of the remaining paid coupon (points) amount will be refunded upon User termination]

⑦ The timing of a termination of a User Agreement shall be the time at which the Company informs the User that the User Agreement has been terminated.

Chapter 3 Use of Services

Article 8 (Provision of Services and Changes)

① The Company shall provide the User with the following services:

Service of providing information on accommodations so that Users can execute Rental Agreements between themselves and providing support for the matters necessary for Hosts and Guests to perform their obligations under the Rental Agreements
Any other additional services that are developed by the Company or provided by another company under contract, etc.

② The Company may change or suspend all or part of the Services that are provided in accordance with the Company’s operational/technical needs in the event the provision of Services becomes difficult and profitability falls due to a drop in usage, there is a change in the Company’s policies with respect to the provision of Services, or any other serious grounds.

③ The Company may change, suspend, or terminate all or part of the Services provided to Users free of charge depending on the Company’s business needs, and separate compensation for such shall not be provided to Users in the absence of any specific laws regarding such.

④ In the event the Company is unable to provide Services as set forth in Paragraphs 2 and 3 of this Article, notice of such shall be given to Users through the methods set forth in Article 6 (Notice to Users) or announced on the service so that users can become aware of such.

Article 9 (Period of Use for Services)

① As a matter of principle the Services can be used 24 hours a day, 365 days a year.

② In the event of maintenance checks, exchanges and repairs, loss of communications, or serious operational issues with telecommunications equipment such as computers, servers, etc., the Company may temporarily suspend the provision of services. In such cases, the Company shall notify users through the methods set forth in Article 6 (Notice to Users). Provided, in the event the Company is unable to provide notice or communicate in advance due to reasons outside the control of the Company or unforeseeable reasons, the Company may provide as a substitute notice after the fact.

③ In the event it is necessary for the provision of Services, the Company may initiate regular inspections, and the time of regular inspections will be as publicly announced on the Company’s website and mobile application (initial screen of service).

Article 10 (Provision of Information and Posting of Advertisements)

① The Company may provide users with information acknowledged to be necessary for the Users’ use of the Services through notices or documents (including electronic documents and electronic mail), text messages (SMS), telephone, application push notifications, etc. PROVIDED ALWAYS THAT to the extent permitted by law, Users may decline transmissions providing such information at any time with the exception of information relating to transactions as set forth in the relevant laws applicable to the Platform, replies to customer inquiries, etc.

② The Company may post advertisements on the Company’s website (initial screen of service), electronic mail SMS, application push notifications, etc., in relation to the operation of the Services. Provided, in the case of messages sent through electronic means such as electronic mail, SMS, application push notifications, etc., the Company must obtain explicit consent in advance from the recipient as set forth in the Act On Promotion Of Information And Communications Network Utilization And Information Protection, etc. and any other relevant laws applicable to it or the Platform, and in cases where the recipient expresses the intent to refuse such transmissions or withdraws their prior consent, advertisement information for profit-making purposes shall not be transmitted. Users receiving electronic mail containing advertisements may file a refusal to receive with the Company.

Article 11 (Use of Services and Intellectual Property Rights)

① The intellectual property rights regarding the works created and edited (including derivative works, same applies hereinafter) in relation to the services provided by the Company shall vest with the Company, and any works of the Company that are obtained during a User’s use of the Services may not be copied, transmitted, published, distributed, broadcast, etc., by the user or any 3rd party without the express permission of the Company given in advance.

② The copyrights of the “posts” containing text, photos, videos, various files and links, etc., in the form of signs, words, voices, sounds, images, videos, etc., that are posted on the Service by Users through the use of the Services shall vest with the rightful copyright holders.

③ In the event a User uses the Services, the Company may show Users’ posts on the User’s service screen. In such cases, the Company shall abide by the provisions of the Copyright Act, and the copyright holder may request, at any time through the customer center or application, that measures such as deletion, making private, etc., be taken with respect to the relevant posts.

④ Even in cases where there is no relevant request from the copyright holder as set forth in the previous paragraph, if there are grounds for acknowledging an infringement of rights or if there is a violation of any relevant law or policies of the Company, temporary measures, etc., may be taken with respect to the relevant post in accordance with the relevant laws.

⑤ In the event a post made by a User while using the Services falls under any of the following, the Company may delete or redact the relevant portions.

Cases where the post includes cursing or an excessive amount of slang.
Cases where the post includes false information, or information that is difficult to confirm.
Cases where the post includes details that are irrelevant to the evaluation of the real estate in question.
Cases where the post only contains nonsense, or repeated words such as spam/ads, etc.
Cases where the post talks about other companies.
Cases where the post may be acknowledged as infringing upon the rights of a 3rd party (specific person / specific company) through defamation via insults or an invasion of privacy.
Cases involving a review of a reservation for which a refund was given.
Cases where the post includes any other details that deviate from social norms and order (words going against common decency are also subject to being censored).
Cases where the post does not conform to the nature of the location in which the post was made, or cases where a determination is made that the post violates any related law.
Cases where there is a request to suspend or delete the post by the rights holder (host) due to a change to the host, interior construction, etc.

⑥ The various rights and responsibilities related to posts lie with the creator of the post. In addition, information voluntarily disclosed in a post is difficult to protect, so please consider carefully before disclosing information.

Chapter 4 Rental Agreement Procedure and Settlement

Article 12 (Decision to Purchase when Executing Rental Agreements and Money Transfers)

① Users may proceed with Rental Agreements through the following procedure in accordance with these Terms and Conditions of Service and the regulations set by the Company.

Provision of names, contact information, etc.
Selection of goods or services and period of use
Selection of number of people using goods or services
Selection of method of payment

② When executing Rental Agreements, if a User expresses their consent (execute agreement) on the line confirming the execution of the Rental Agreement and pays the purchase price for the goods, services, or items in accordance with the procedure set forth in the previous paragraph, the Company shall deem the user in question as having read the entirety of these Terms and Conditions of Service and the details of the services, having sufficiently understood them all, and as having consented to their application.

③ The Company shall provide the various information that is necessary for users to execute Rental Agreements, and the Company may impose a Service Fee and Host Fee for the Services in accordance with the Company’s internal policies.

Article 13 (Establishment of Rental Agreement)

① The Company warrants that the Company shall only provide the Platform, and the Company is not a party any Rental Agreements that may be executed between Hosts and Guests. The Company does not broker such agreements, and the Company is not an agent for subdividing any forms of homes and commercial buildings of Hosts. The Host is an independent individual person or entity and not an employee, agent, joint venture, or partner of the Company. The Company does not directly or indirectly control the Host or the accommodation.

② Guests check the information on the accommodations that is directly provided by the Host, and when the Rent, Service Fee, Cleaning Fee, Utility Charges, and Deposit for an accommodation is paid in accordance with the procedures set in Article 12 of these Terms and Conditions of Service, a Rental Agreement is executed directly between the Guest and Host.

③ The Company does not provide a separate contract with respect to the agreements set forth in paragraph 2, and Hosts and Guests may create a separate contract between them under mutual agreement.

④ In the case of a Split Payment Product, Guests can execute a Rental Agreement by the method of paying 29 day’s worth of Rent, Cleaning Fee, and Utility Charges to the Host every 29 days (hereinafter “Split Payment”).

⑤ A Rental Agreement with respect to a Split Payment Product shall be deemed to have been executed after a Guest performs the Rental Agreement execution process set forth in Article 12 Paragraph 1 of these Terms and Conditions of Service and then pays 29 day’s worth of Rent, Service Fee, Cleaning Fee, Utility Charges, and Deposit.

⑥ Guests that choose split Payment must pay the Rent, Service Fee, Cleaning Fee, and Utility Charges for the next month at least 5 days before the end of the rental period for 1 month’s worth of Rent (29 nights). In the event a Guest fails to pay the Rent, Cleaning Fee, and Utility Charges for the next month, the Rental Agreement will terminate on the expiration of the rental period for the Rent already paid by the Guest.

⑦ In the event a Rental Agreement for a Split Payment Product is terminated before the expiration of the total period of the Split Payment agreement in accordance with Paragraph 6 of this Article, the Guest must pay the Host the already paid Deposit as a Cancellation Fee.

Article 14 (Rights and Obligations of Guests)

① Guests may search the accommodations provided by the Host on the basis of the destination, time period, number of guests, etc.

② Guests shall consent to the payment of the Payment Amount that includes the Rent, Service Fee, Cleaning Fee, Utility Charges, Deposit, etc., as indicated during the payment portion of the accommodation reservation process, and the act of making said payment shall be deemed as the Guest consenting to the Company claiming a Cancellation Fee through the payment method used when the reservation was made in the event the reservation is canceled due to reasons attributable to the Guest as set forth in the cancellation/refund policy.

③ When a Guest receives a message from the Company confirming the reservation, the reservation shall be deemed as the execution of an Rental Agreement between the Guest and Host.

④ Guests must abide by the rules of use as set forth in the accommodation information.

⑤ Guests may not exceed the maximum number of guests without the approval of the Host, nor may Guests use the accommodations for purposes other than what is agreed upon by the Host and Guest.

⑥ After the expiration of the Rental Agreement, Guests must return the accommodations to the host in its original state before the use.

⑦ In the event the accommodations or facilities are intentionally or accidentally damaged by the guest during the guest’s use of the accommodations, or the guest fails to perform their obligation to restore, the guest must provide the host with compensation for the relevant losses.

⑧ The obligation to restore the accommodation to its original condition applies even to accommodation contracts without a deposit. If costs arise due to damage to the accommodation, refusal to vacate, delays, or special cleaning caused by the guest's intentional actions or negligence, the host or the company, who incurred these costs, may charge the guest for them.

Article 15 (Rights and Obligations of Hosts)

① Hosts may register accommodations that can be legally operated on Live Anywhere, and Hosts may directly set the fees, available dates, rules of use, etc., for each registered accommodation.

② Hosts shall grant the Company the right to freely use, copy, display, disseminate, distribute, transmit, etc., the information and content regarding the accommodations that are provided by the Host to the Company such as photos, etc., for purposes such as advertising and promotion.

③ Hosts shall always keep the posted information on accommodations updated with the latest information so that Guests are not inconvenienced by a lack of such updates.

④ When a Host accepts a Guest’s reservation request, and the Guest completes payment thereby receiving a message from the Company confirming the reservation, this shall be deemed as the execution of a Rental Agreement between the Guest and Host.

⑤ Hosts must provide Guests with information on accessing the accommodations (key, password, card registration, time for an in-person meeting, etc.) and detailed information on the accommodations before the Guest arrives at the accommodation.

⑥ Hosts shall provide Guests with accommodations having the same details as the information on the accommodations that was provided at the time the Rental Agreement was executed.

⑦ Hosts shall not provide services other than the provision of accommodations (including the provision of toiletries, cleaning services, laundry services, room services, etc.) to Guests during the use of the accommodations.

⑧ Hosts have the right to expel guests from the accommodations within the scope allowed by relevant laws, including but not limited to imposing penalties, in the event the Guest in question fails to leave despite the expiration of the Rental Agreement period.

⑨ Hosts are responsible for any costs incurred by the Guest as a result of being unable to use the contracted accommodations normally due to the Host's failure to provide entry information or failure to contact the Guest.

⑩ Hosts hereby represent and warrant that the accommodations listed through Live Anywhere are legally their own property or that they have a legal authority to have it listed on Live Anywhere or have it rented to any third party whatsoever, and/or is legally allowed based on the prevailing laws and regulations where the accommodation is located to be listed through Live Anywhere or to be made a housing business or rented out to any third party. In the event that a Host breaches the aforementioned representations and warranties, the Company will reserve its right to take any action necessary as allowed by the prevailing laws and regulations, and the Company may freeze the account or payments to the Host up until the termination of the Host’s account.

⑪ Hosts must communicate to the Company whether a Guest has departed normally within 7 days of the Guest’s departure. If a Host fails to communicate to the Company whether a Guest has departed normally, the departure of the Guest in question will be handled as a normal departure after the passage of 7 days from the date of the Guest’s departure.

⑫ In the event a Host has communicated a normal departure or a Guest’s departure has been handled as a normal departure due to the Host failing to communicate such in accordance with the previous paragraph, the Company may return the Deposit to the Guest without giving a separate notice to the Host.

Article 16 (Role of the Company)

① The Company provides Users with usage rights for Live Anywhere that include the ability to post/provide/search/reserve host services. The Company will make its best efforts to ensure that Users are given the best possible experience when using the Company’s Services, but the Company is incapable of, and does not, control the actions of Hosts and Guests. Users acknowledge and consent to the fact that the Company monitors Users’ usage of Live Anywhere, and that the Company has the right to confirm the information provided by Users but bears no obligations regarding such.

② The Company shall pay the Host the amount equivalent to the Utility Fee, Cleaning Fee, and Rent as set by the Host minus the Host Fee on the day the Guest checks in to the accommodations (the same business day, or the next business day if the date in question falls on a weekend or public holiday).

③ The Company shall hold onto the Deposit on behalf of the Host, and after a Guest’s departure, if the Guest’s normal departure is confirmed or handled as a normal departure in accordance with Article 15 Paragraph 11 of these Terms and Conditions of Service, the Deposit shall be returned to the Guest.

④ The Company shall return Deposits to Guests within 2 business days of the day the Host notifies the Company of a normal departure or a departure is handled as a normal departure in accordance with Article 15 Paragraph 11 of these Terms and Conditions of Service.

⑤ Despite the provisions of Paragraph 3 and Paragraph 4 of this Article, in the event a Host files a dispute due to damage to the accommodations, the Company may delay the return of the Deposit, and in the event the Host submits materials that can prove the damage such as the damage to the accommodations, etc., and materials that can prove the harm to assets that occurred due to the damage to the accommodations, etc., all or part of the Deposit may be paid to the Host in order to provide compensation for the damage to the accommodations.

⑥ If the company pays the host compensation for damages related to the accommodation, refusal to vacate, delays, or special cleaning costs in accordance with Paragraph 5 of this Article, the company will deduct the corresponding amount from the deposit and return the remaining balance to the guest.

⑦ Guest cannot raise objections to the company regarding the partial payment of the deposit to the host in accordance with Paragraph 5 of this Article. Any objections related to the deduction of the deposit for repairing damages to the accommodation must be addressed directly to the host.

⑧ In the case of a Split Payment Product, the Company shall pay the Host the amount equivalent to the Utility Charges, Cleaning Fee, and 1 month’s(29days) worth of Rent as set by the Host minus the Host Fee on the day the Guest checks in to the accommodations (the same business day, or the next business day if the date in question falls on a weekend or public holiday). In the event the Guest provides payment without issue for the next month’s Rent, Service Fee, Utility Charges, and Cleaning Fee, the Company shall pay the Host the amount equivalent to the Utility Charges, Cleaning Fee, and Rent for the next month minus the Host Fee on the first day of the rental period for the next month (the same business day, or the next business day if the date in question falls on a weekend or public holiday).

Article 17 (Termination of Rental Agreement)

① A Rental Agreement may be terminated by mutual agreement between the Host and Guest, and the amount of refund in the event of a termination shall be as set forth in the agreement between the Host and Guest.

② Hosts shall not cancel a Rental Agreement with a Guest unless there has been a natural disaster or other force majeure event, or there are justifiable grounds as set forth in relevant laws. In the event a Host cancels a Rental Agreement with a Guest in the absence of justifiable grounds, the Host shall be liable for any cancellation fees and other disadvantages that may be imposed.

③ In the event a Guest cancels a Rental Agreement, the amount refunded shall be determined in accordance with the Company’s refund policy. However, if a Guest cancels a Rental Agreement in the absence of justifiable grounds, the Guest shall be liable for any cancellation fees and other disadvantages that may be imposed.

④ In the event of a rescission (termination) or cancellation of a Rental Agreement, the cancellation fee that must be paid by either the Host or Guest to the other party shall be determined by the Company’s separate Cancellation Fee Policy in the absence of any separate agreement regarding such between the Host and Guest.

④ While a minor or a minor’s legal guardian is allowed to cancel the Rental Agreements of the minor in accordance with the provisions of the Civil Act in the relevant jurisdiction, such cancellations are limited in cases where the minor fraudulently causes the Company to believe that there was consent from the legal guardian.

⑤ Any other matters regarding cancellations and refunds that are not set forth in these Terms and Conditions of Service and introduction on the use of the services shall be as set forth in related laws.

Article 18 (Retention of Records)

① Records of Users’ transactions shall be preserved for a set period of time in accordance with the Korean Act on the Consumer Protection in Electronic Commerce, Etc.

Article 19 (Methods of Payment)

① Payment for the goods or services purchased through the Company may be made through any of the following methods:

Credit card payment
Bank account transfer; or
Any other additional payment method set by the Company

Chapter 5 Miscellaneous

Article 20 (Compensation for Damages, etc.)

① In the event a User suffers damages due to an intentional or negligent act of the Company in relation to the use of the Services, the Company shall provide compensation for such damages within the scope set by relevant laws. Provided, the Company shall bear no liability for the following damages in the absence of any intentional or negligent act by the Company. Furthermore, the Company shall bear no liability for indirect damages, special damages, consequential damages, punitive damages, and exemplary damages within the scope allowed by law.

Damages due to a natural disaster or any other force majeure event
When there are problems with the use of the services due to reasons attributable to the User
Personal damages that arise during the process of accessing or using the services
Damages that arise as a result of a 3rd party illegally accessing or using the Company’s servers
Damages that arise as a result of a 3rd party interfering with transmissions to and/or from Company servers
Damages that arise as a result of a 3rd party transmitting or disseminating malicious programs
Damages that arise as a result of transmitted data being deleted, omitted, destroyed, etc., and damage such as reputational harm, etc., that arises during the process of a 3rd party using the services
Any other damages that arise due to grounds that do not include intentional or negligent acts by the Company

② The Company bears no liability with regard to the information, materials, reliability of facts, accuracy, etc., of the details posted or provided by Host in relation to the Services.

③ The Company only plays the role of providing Uses with a platform, and the Company shall not intervene in any conflicts that may arise between Hosts and Guests during the process of executing a Rental Agreement. Provided, in the event Hosts or Guests suffer damage during such a process due to the intentional or negligent act of the Company, the Company shall bear liability for such damage.

④ The Company bears no liability for any disadvantage that may result from the use of the accommodations by an unaccompanied minor such as being denied entry into the accommodations, cancellation of reservation, no refunds, etc.

⑤ In the event the Company suffers damages as a result of a User violating these Terms and Conditions of Service, the Company’s operating policy, etc., or related laws, the User in question shall provide the Company with compensation for said damages.

Article 21 (Indemnification)

Users agree to indemnify and hold harmless the Company and any of our officers, directors, employees from an against any claims, recoveries, losses, damages, fines, penalties or other cost or expenses brought by third parties as a result of:

The Users breach of this Terms and Conditions of Service; or
The Users violate of any law or the right of the third parties.

Article 22 (Dispute Resolution)

① The Company shall bear liability for disputes between Users only within the scope of the Company’s liability as a result of the Company’s intentional or negligent action, and the Company shall bear no liability whatsoever for any disputes falling outside of this scope.

② In the event a conflict arises between Users, the Users must make honest efforts to resolve the conflict amicably.

③ In the event a User makes an application for damage relief in a conflict that arises between Users in relation to the use of the Services, arbitration by the Korea Fair Trade Commission or a conflict arbitration institute as requested by the head of the -si(city) / -do(province) government may be followed.

Article 23 (Jurisdiction and Applicable Law)

① These Terms and Conditions of Service shall be governed by and construed in accordance with the laws of the Republic of Korea.

② Litigation filed between the Company and Users shall follow the laws of the Republic of Korea.

③ The court having exclusive jurisdiction over any litigation regarding conflicts that arise between the Company and Users in relation to these Terms and Conditions of Service and the use of the services shall be the court determined by the Civil Procedure Act.

These Terms and Conditions of Service shall take effect on October 30, 2024