LiveAnywhere

Previous Terms 2024.10.30 ~ 2026.05.17

Terms and Conditions of Service

Chapter 1. General Provisions


Article 1 (Purpose)

These Terms and Conditions are intended to stipulate the rights, obligations, and responsibilities between the Company and Users in connection with the use of all services (hereinafter referred to as the"Service") provided by LiveAnywhere, operated by LiveAnywhere Inc. (hereinafter referred to as the"Company").


Article 2 (Definitions)

① The definitions of terms used in these Terms and Conditions are as follows:

  1. "LiveAnywhere" refers to the virtual business platform established by the Company using information and communication facilities such as computers to provide the Service to Users, or refers to the business operator that operates such platform.
  2. "User" refers to a Guest or Host who enters into a User Agreement with the Company in accordance with these Terms and Conditions and uses the Service provided by the Company.
  3. "Host" refers to the entity that promotes a Property registered on the LiveAnywhere platform and provides it to Guests.
  4. "Guest" refers to the entity that discovers a Property on LiveAnywhere and enters into a Property Usage Agreement with the Host to use the Property provided by the Host.
  5. "Property Usage Agreement" refers to all agreements, including short-term lease agreements and long-term lease agreements, entered into between a Host and a Guest for the use of a Property.
  6. "Service Fee" refers to the LiveAnywhere service usage fee charged by the Company to the Guest upon the conclusion of a Property Usage Agreement.
  7. "Cancellation Penalty" refers to the amount paid to the other party through the Company when an established Property Usage Agreement is terminated or cancelled due to a simple change of mind or attributable cause of either the Host or the Guest.
  8. "Rent" refers to the usage price of a Property as set by the Host.
  9. "Payment Amount" refers to the total sum of Rent, Service Fee, utility charges, cleaning fees, and security deposit paid by the Guest for the conclusion of a Property Usage Agreement.
  10. "Security Deposit" refers to the monetary amount exchanged between the Host and the Guest to secure potential liabilities that may arise during the Guest's use of the Host's Property.
  11. "Utility Charges" refers to electricity charges, water charges, gas charges, maintenance fees, and similar costs incurred during the period in which the Guest uses the Host's Property.
  12. "ID" refers to a unique combination of letters and numbers approved by the Company upon the User's request for the identification and service use of the User.
  13. "Password" refers to a unique combination of letters and numbers set by the User and registered with the Company for the purpose of verifying the User's identity.
  14. "Content" refers to all writings, photos, videos, user introductions, and similar materials posted by the Company or Users for the purposes of the Service provided by the Company.
  15. "Installment Payment Product" refers to a product applicable to Property Usage Agreements of 61 days or more, where the total payment is divided and paid in 31-day installments.
  16. "Host Commission" refers to the LiveAnywhere service usage fee charged by the Company to the Host upon the conclusion of a Property Usage Agreement.

② Any terms not defined in this Article among the terms used in these Terms and Conditions shall be governed by applicable laws and general customs.


Article 3 (Disclosure, Explanation, and Amendment of Terms and Conditions)

① The Company shall post the contents of these Terms and Conditions, together with the Company's trade name, representative's name, business office address, email address, business registration number, and other relevant information, on the Company's website and mobile application (initial service screen). However, the contents of these Terms and Conditions may be made available for Users to view through linked screens.

② The Company may amend these Terms and Conditions to the extent that such amendments do not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Framework Act on Consumers.

③ The Company may change all or part of the Service it provides when there are valid operational or technical reasons.

④ When the Company amends these Terms and Conditions, it shall specify the effective date and the reason for amendment and give notice at least 7 days in advance, or 30 days in advance if the amendment contains provisions unfavorable to Users, in a manner that is easily understandable to Users.

⑤ When the Company amends these Terms and Conditions, the amended Terms and Conditions shall take effect from the specified effective date, or 30 days after the announcement if no effective date is specified. If a User does not agree with the amended content after the Terms and Conditions have been changed, the User may terminate the User Agreement. However, if the User continues to use the Service after the amendment of the Terms and Conditions, the User shall be deemed to have agreed to the amended Terms and Conditions.

⑥ Matters not stipulated in these Terms and Conditions or individual terms, and the interpretation of these Terms and Conditions, shall be governed by applicable laws, including the Act on Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions, or by general customs.


Chapter 2. Formation and Termination of User Agreement


Article 4 (Conclusion of User Agreement)

① A User Agreement is concluded when the applicant agrees to the contents of these Terms and Conditions, submits a user registration application, and the Company approves such application. However, if the applicant (or the legal representative in the case of a minor under 19 years of age) indicates consent in the consent confirmation checkbox provided together with the contents of these Terms and Conditions at the time of registration application, the Company shall deem that the User has read, fully understood, and agreed to the application of all the contents of these Terms and Conditions.

② The Company may request the applicant to undergo identity verification and authentication through a professional institution in connection with the registration application under Paragraph 1.

③ The applicant shall provide the Company, upon request, with required personal information items (name, date of birth, email address, password, and phone number).

④ The Company may withhold approval if there is insufficient capacity in service-related facilities, or if there are technical or operational issues.

⑤ If the Company does not approve or withholds approval of a user registration application pursuant to Paragraph 3 or 4, the Company shall, in principle, notify the applicant of such fact.

⑥ The time of conclusion of a User Agreement shall be the point at which the Company notifies the applicant of the conclusion of the User Agreement (user registration).

⑦ After the Company has notified the applicant pursuant to Paragraph 6, the User is responsible for maintaining the confidentiality of information related to their account, User ID, and password. The applicant agrees to immediately notify the Company if the account, User ID, or password is used without authorization.

⑧ The applicant agrees not to use the Service for commercial purposes beyond the scope of services under these Terms and Conditions and the relevant regulations or guidelines established by the Company.


Article 5 (Protection of Personal Information)

The Company shall establish a Privacy Policy for the protection of Users' personal information, designate a Privacy Protection Officer, and publish and operate accordingly.


Article 6 (Notices to Users)

① When the Company gives notice to a User, unless otherwise provided in these Terms and Conditions, such notice shall be given in writing (including electronic documents or email) to the email address, phone number, or other contact information provided by the User to the Company.

② In the case of notices to all Users, the Company may substitute the notice under Paragraph 1 by posting the notice on the Company's mobile application notice board (Customer Center) for 7 days or more. However, individual notice shall be given regarding matters that have a significant impact on a User's use of the Service.

③ If the email address, phone number, address, or other information provided by the User to the Company at the time of user registration has changed, the User shall update such information online or notify the Company of the changes via email or other methods. The Company shall not be responsible for any disadvantages arising from the User's failure to receive notices under this Article due to the User's failure to notify the Company of such changes.


Article 7 (Termination of User Agreement)

① A User may terminate the User Agreement at any time by requesting withdrawal from the Company. However, prior to notifying the intention to terminate, the User shall complete, withdraw, or cancel all transactions, including any ongoing Property Usage Agreement, and any disadvantages or fees arising from the withdrawal or cancellation of an agreement shall be borne by the User who requested the withdrawal. Upon termination of the User Agreement, the Company may reclaim various benefits additionally provided to the User.

② If a User has lost credibility as a contracting party in any of the following cases, the Company may immediately restrict and suspend the User's status for the protection of other Users and may hold the User civilly and criminally liable. Within a maximum of 7 days, the User may explain the reasons for the restriction or suspension, and if such explanation is provided within the relevant period, the restriction shall be immediately lifted.

  1. Where the User has lost credibility as a contracting party by using stolen personal information or registering false information at the time of registration
  2. Where the User has failed to fulfill obligations stipulated in these Terms and Conditions in connection with the payment of the purchase price for goods, services, etc., purchased through LiveAnywhere, or in connection with other use of LiveAnywhere
  3. Where there has been an attempt to obtain personal information for phishing purposes or for uses unrelated to the LiveAnywhere service
  4. Where the User has hacked, removed, damaged, or reverse-engineered the software and platform provided by the Company
  5. Where the User has caused damage to the Company or a third party through a violation of law committed intentionally or through gross negligence in connection with the provision or use of goods or services, and this has been recognized as having a significant impact on the Company's business operations

③ In the following cases, the Company may request the User to remedy the violation, and if the User fails to remedy the issue without reasonable cause within 30 days or the violation is repeated within the period, the Company may terminate the User Agreement, restrict re-registration, and hold the User civilly and criminally liable.

  1. Where an explanation regarding the matters under Paragraph 2 of this Article is not provided within 30 days, or there is a loss of contact or no attempt to resolve the matter through external agencies
  2. Where the User has interfered with the Company's business by infringing on the rights, reputation, credit, or other legitimate interests of the Company or a third party
  3. Where a minor under 19 years of age has entered into a User Agreement without the consent of a legal representative
  4. Where the User has caused issues two or more times based on facts that objectively did not occur
  5. Where the User has caused harm to Guest Users two or more times by failing to provide accurate Property information or by providing a Property that differs from the posted photos

④ When the Company or a User terminates the User Agreement, the Company shall process the User's withdrawal within 3 business days from the time of notifying or receiving notification of the intention to terminate.

⑤ When the Company or a User terminates the User Agreement, the Company shall destroy the relevant information immediately upon termination, in accordance with the following procedures and methods, except where it retains User information within the scope necessary for the fulfillment of obligations under the periods prescribed by laws such as the Act on Consumer Protection in Electronic Commerce, the Protection of Communications Secrets Act, the Commercial Act, the Framework Act on National Taxes, and the Corporate Tax Act. The Company shall also destroy User information immediately upon the expiration of the information retention period prescribed by law, following the same procedures and methods as below.

Destruction Procedure: The Company shall select personal information for which grounds for destruction have arisen and destroy the personal information after obtaining the approval of the Privacy Protection Officer.

Destruction Method: The Company shall destroy information processed in electronic file format in a manner that prevents the records from being reproduced, and shall destroy personal information processed in paper documents by shredding or incineration.

⑥ In the event of termination of the User Agreement, the User's points issued free of charge and held coupons shall be forfeited, and points and coupons issued for a fee may be refunded in proportion to the actual amount paid. The User may not make legal claims such as damages against the Company for economic losses arising from the forfeiture of points and coupons, unless the Company acted with intent or negligence.

[Example: If a paid coupon (points) worth 100 won was purchased for 90 won, 90% of the remaining paid coupon (points) amount is refunded upon account withdrawal.]

⑦ The time of termination of the User Agreement shall be when the Company has indicated the fact of termination of the User Agreement (user withdrawal) to the User and such indication has reached the User.


Chapter 3. Use of the Service


Article 8 (Provision and Changes to the Service)

① The Company shall provide the following services to Users:

  1. Services that provide information about Properties, enable Users to enter into Property Usage Agreements with each other, and support necessary matters for the fulfillment of obligations borne by Hosts and Guests in accordance with Property Usage Agreements
  2. Other services additionally developed by the Company or provided through partnership agreements with other companies

② The Company may change or discontinue all or part of the Service it provides according to operational or technical needs if there are considerable reasons such as difficulty in providing smooth service due to decreased usage and deterioration of profitability, or changes in the Company's policies related to service provision.

③ The Company may change, suspend, or discontinue all or part of the Service provided free of charge to Users due to the Company's management needs, and shall not provide separate compensation to Users unless otherwise stipulated by applicable laws.

④ If the Company is unable to provide the Service as described in Paragraphs 2 and 3 of this Article, the Company shall notify Users by the method prescribed in Article 6 (Notices to Users) or post a notice on the Service in a manner visible to Users.


Article 9 (Service Hours)

① In principle, the Service shall be available 24 hours a day, 365 days a year.

② The Company may temporarily suspend the provision of the Service for the maintenance, replacement, or breakdown of information and communication facilities such as computers and servers, communication disruptions, or other considerable operational reasons. In such cases, the Company shall notify Users by the method prescribed in Article 6 (Notices to Users). However, if advance notice or notification is not possible due to reasons beyond the Company's control or that cannot be foreseen, post-notification may be given as a substitute.

③ The Company may conduct scheduled maintenance when necessary for the provision of the Service, and the scheduled maintenance times shall be as posted on the Company's website and mobile application (initial service screen).


Article 10 (Provision of Information and Posting of Advertisements)

① The Company may provide Users with information deemed necessary for the use of the Service through notices, written documents (including electronic documents or emails), text messages (SMS), phone calls, application push notifications (App Push), and other methods. However, Users may refuse to receive such information at any time, except for transaction-related information required by applicable laws and responses to customer inquiries.

② The Company may post advertisements on the Company's website (initial service screen), emails, SMS, application push notifications (App Push), and other channels in connection with the operation of the Service. However, for electronic transmission media such as emails, SMS, and application push notifications, the Company shall, in principle, obtain the explicit prior consent of the recipient as prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection, and shall not transmit commercial advertising information if the recipient has expressed a refusal to receive or has withdrawn prior consent. Users who receive emails containing advertisements may request the Company to block such emails.


Article 11 (Service Use and Intellectual Property Rights)

① Intellectual property rights in the works (including derivative works; the same applies hereinafter) created and edited by the Company in connection with the provision of the Service shall belong to the Company, and Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use or allow third parties to use the Company's works obtained through the use of the Service without the Company's explicit prior consent.

② The copyright of posts, including writings, photos, videos, and various files and links in the form of symbols, letters, sound, images, videos, and other information posted by Users on the Service shall belong to the lawful copyright holder.

③ When a User uses the Service, the Company may display the User's posts on the User service screen. In such cases, the Company shall comply with copyright law, and the copyright holder may at any time request the Company, through the Customer Center or application, to take measures such as deletion or making the relevant post private.

④ Even without a request from the rights holder under the preceding paragraph, the Company may take temporary measures and other actions regarding the relevant post in accordance with applicable law if there are grounds to believe that an infringement of rights has occurred or if the post otherwise violates the Company's policies or applicable laws.

⑤ The Company may delete specific portions or modify them with symbols for posting if a User's post created during the use of the Service falls under any of the following:

  1. Where the post contains excessive profanity or vulgar language
  2. Where the post contains false information or information that is difficult to accurately verify
  3. Where the post contains content unrelated to the evaluation of the rented property
  4. Where the post contains only meaningless content or is filled with repetitive spam/advertising words
  5. Where the post mentions other businesses
  6. Where the post may constitute defamation or an infringement of rights through insult or invasion of privacy against a third party (specific individual/specific business)
  7. Where the review pertains to a contract for which a refund has been processed
  8. Where the post contains content that contravenes social norms, sentiments, or common sense
  9. Where the post does not conform to the nature assigned to the posting location or is otherwise deemed to violate applicable laws
  10. Where the Host has requested the suspension or deletion of a post due to a Host change or interior renovation

⑥ All rights and responsibilities related to posts rest with the individual author. Additionally, since information voluntarily disclosed through posts may be difficult to protect as confidential, Users are advised to consider carefully before disclosing information.


Chapter 4. Procedures and Payment for Property Usage Agreements


Article 12 (Purchase Decision and Payment upon Conclusion of a Property Usage Agreement)

① Users may proceed with a Property Usage Agreement through the following procedures in accordance with these Terms and Conditions and the regulations established by the Company:

  1. Provision of name, contact information, etc.
  2. Selection of goods or services and period of use
  3. Selection of the number of occupants for the goods or services
  4. Selection of payment method

② When the User indicates consent (conclusion of agreement) in the Property Usage Agreement confirmation checkbox in accordance with the procedures in the preceding paragraph and makes payment for the purchase price of goods, services, or items, the Company shall deem that the User has read, fully understood, and agreed to the application of all the contents of these Terms and Conditions and the Service.

③ The Company shall provide Users with the various information necessary for the conclusion of a Property Usage Agreement and may charge a Service Fee and Host Commission in accordance with the Company's internal policies.


Article 13 (Formation of Property Usage Agreement)

① As a platform provider, the Company is not a party to the Property Usage Agreement entered into between the Host and the Guest, does not mediate such agreements, and does not act as an agent for sales of all types of residential and commercial buildings owned by Hosts. Furthermore, the Host is an independent individual or legal entity, not an employee, agent, joint venturer, or partner of the Company, and the Company does not directly or indirectly control the Host or the Host's Property.

② When the Guest reviews the Property information directly provided by the Host, completes the Property Usage Agreement conclusion process in accordance with the procedures set forth in Article 12 of these Terms and Conditions, and makes payment of Rent, Service Fee, cleaning fees, utility charges, and security deposit, a Property Usage Agreement is directly concluded between the Guest and the Host.

③ The Company does not provide a separate written agreement in connection with the agreement under Paragraph 2, and the Host and Guest may prepare a separate written agreement by mutual consent.

④ In the case of an Installment Payment Product, the Guest may enter into a Property Usage Agreement through a method of paying the total Rent, cleaning fees, and utility charges in installments divided into 31-day periods (hereinafter referred to as"Installment Payment").

⑤ A Property Usage Agreement for an Installment Payment Product shall be deemed concluded when the Guest completes the Property Usage Agreement conclusion process in accordance with the procedures set forth in Article 12, Paragraph 1 of these Terms and Conditions, and makes payment of the first 31 days' Rent, Service Fee, cleaning fees, utility charges, and security deposit.

⑥ A Guest who has selected Installment Payment shall pay the next installment of Rent, Service Fee, cleaning fees, and utility charges no later than 5 days before the end of the 31-day lease period for which the Rent, Service Fee, cleaning fees, and utility charges have already been paid. If the Guest fails to pay the next installment of Rent, cleaning fees, and utility charges by the payment deadline, the Property Usage Agreement for the Installment Payment Product shall be automatically terminated at the end of the lease period corresponding to the Rent already paid by the Guest.

⑦ If a Property Usage Agreement for an Installment Payment Product is terminated prior to the expiration of the total installment period pursuant to Paragraph 6 of this Article, the Guest shall pay the security deposit previously paid to the Host as a cancellation penalty.


Article 14 (Rights and Obligations of Guests)

① Guests may search for Properties provided by Hosts based on criteria such as destination, period, and number of guests.

② By making payment during the Property Usage Agreement process, the Guest is deemed to agree to pay the Payment Amount displayed at the time of payment, including Rent, Service Fee, cleaning fees, utility charges, and security deposit, and to agree that the Company may charge a cancellation penalty through the payment method used at the time of the agreement if the Guest cancels due to reasons attributable to the Guest as specified in the cancellation/refund policy.

③ When the Guest receives a contract confirmation message from the Company, a Property Usage Agreement between the Guest and the Host shall be deemed to have been concluded.

④ Guests shall comply with the usage rules specified in the Property information.

⑤ Guests may not use a Property for purposes that exceed the maximum occupancy or are contrary to common sense without prior agreement with the Host.

⑥ Upon expiration of the agreement, the Guest shall restore the Property to its original condition prior to use and return it to the Host.

⑦ If the Guest damages or destroys the Property or its facilities through the Guest's intent or negligence during use of the Property, or fails to fulfill the obligation to restore the Property to its original condition, the Guest shall compensate the Host for any resulting damages.

⑧ The obligation to restore the Property to its original condition applies even to Property Usage Agreements without a security deposit. If costs arise from property damage, refusal or delay of checkout, special cleaning, or other causes due to the Guest's intent or negligence, the Host or Company that has incurred such costs may claim those costs from the Guest.


Article 15 (Rights and Obligations of Hosts)

① Hosts may register legally operable Properties on LiveAnywhere, and the rates, available contract dates, usage rules, and other conditions for each Property shall be determined by the Host.

② The Host grants the Company the right to freely use, reproduce, display, distribute, transmit, and otherwise utilize the Content, including Property information and photos provided by the Host to the Company, for advertising and promotional purposes.

③ The Host shall keep the posted Property information updated at all times to prevent Guests from experiencing inconvenience.

④ When the Host accepts the Guest's contract request and the Guest completes payment and receives a contract confirmation message from the Company, a Property Usage Agreement between the Guest and the Host shall be deemed to have been concluded.

⑤ The Host shall provide the Guest with access methods for the Property (keys, passwords, card registration, in-person guidance schedule, etc.) and detailed Property information before move-in.

⑥ The Host shall provide the Guest with a Property identical to the Property information provided at the time of the conclusion of the Property Usage Agreement.

⑦ The Host does not provide services other than the provision of the Property during the Guest's use (including toiletries, cleaning services, laundry services, room service, etc.).

⑧ The Host has the authority to evict a Guest who fails to check out despite the expiration of the contract period, including the imposition of penalties, to the extent permitted by applicable law.

⑨ The Host is responsible for all costs incurred when the Guest is unable to normally use the contracted Property due to the Host's failure to provide move-in information or the Host's being unreachable.

⑩ The Host represents and warrants that the Property registered on LiveAnywhere is legally owned by the Host or that the Host has the legal authority to register the Property on LiveAnywhere or lease it to a third party, and that it is legally permissible to register the Property on LiveAnywhere or lease it to a third party under the current laws and regulations of the jurisdiction where the Property is located. Accordingly, if the Host breaches the aforementioned representations and warranties, the Company reserves the right to take all necessary measures to the extent permitted by applicable laws, and may freeze the Host's account or payment until the Host's account is terminated.

⑪ The Host shall notify the Company of whether the Guest has checked out normally within 7 days after the Guest's checkout. If the Host does not notify the Company of the normal checkout status, it shall be automatically processed as a normal checkout 7 days after the Guest's checkout date.

⑫ If the Host notifies the Company of normal checkout pursuant to the preceding paragraph, or if normal checkout is processed due to the Host's failure to notify the Company of the checkout status, the Company may return the security deposit to the Guest without separate notification to the Host.


Article 16 (Role of the Company)

① The Company provides Users with the right to use LiveAnywhere, where Users can post, provide, search for, and enter into agreements for Host services. The Company does its best to ensure that Users who use the Service have the best possible experience, but it cannot and does not control the actions of Guests and Hosts. Users acknowledge and agree that the Company has the right, but not the obligation, to monitor the Users' use of LiveAnywhere and to verify information provided by Users.

② On the day the Guest moves into the Property, the Company shall pay the Host the utility charges and cleaning fees set by the Host, plus the Rent less the Host Commission (based on business days; if the day falls on a weekend or holiday, payment shall be made on the next business day).

③ The Company shall hold the security deposit on behalf of the Host, and shall return the security deposit to the Guest after the Guest's checkout when normal checkout is confirmed or processed as a normal checkout pursuant to Article 15, Paragraph 11 of these Terms and Conditions.

④ The Company shall return the security deposit to the Guest within 2 business days from the date on which the Host notified the Company of the normal checkout status or the date on which the checkout was processed as normal pursuant to Article 15, Paragraph 11 of these Terms and Conditions.

⑤ If the Host raises an objection due to damage or destruction of the Property, refusal or delay of checkout, special cleaning costs, or other costs caused by the Guest's intent or negligence, the Company may withhold the return of the security deposit for fact-finding purposes. If the Host submits evidence of property damage or destruction, refusal or delay of checkout, special cleaning costs, or other harm, together with evidence of pecuniary loss, the Company may pay all or part of the security deposit to the Host for damage relief.

⑥ If the Company pays the Host damage relief amounts for property damage, destruction, refusal or delay of checkout, special cleaning costs, or similar costs pursuant to Paragraph 5 of this Article, the Company shall deduct such amounts from the security deposit and return the remaining balance to the Guest.

⑦ The Guest may not raise objections with the Company regarding the Company's payment of a portion of the security deposit to the Host pursuant to Paragraph 5 of this Article, and shall raise any objections regarding the deduction of the security deposit for property damage restoration with the Host.

⑧ In the case of Installment Payment Products, the Company shall pay the Host the utility charges and cleaning fees set by the Host, plus 31 days' worth of Rent less the Host Commission, on the day the Guest moves in (based on business days; if the day falls on a weekend or holiday, payment shall be made on the next business day). If the Guest normally pays the next installment of Rent, Service Fee, utility charges, and cleaning fees, the Company shall pay the Host the utility charges, cleaning fees, and Rent less the Host Commission on the commencement date of the next installment lease period (based on business days; if the day falls on a weekend or holiday, payment shall be made on the next business day).


Article 17 (Cancellation of Property Usage Agreement, etc.)

① The Host and the Guest may cancel the Property Usage Agreement by mutual consent, and the refund amount upon cancellation of the Property Usage Agreement by mutual consent shall be determined according to the agreement between the Host and the Guest.

② The Host shall not cancel the Guest's Property Usage Agreement unless there is a force majeure event or a justifiable reason under applicable law. If the Host cancels the Guest's Property Usage Agreement without justifiable reason, a cancellation penalty and other disadvantages may be imposed.

③ If the Guest cancels the Property Usage Agreement, the refund amount shall be determined in accordance with the refund policy established by the Company. However, if the Guest cancels the Property Usage Agreement without justifiable reason, a cancellation penalty and other disadvantages may be imposed.

④ Unless otherwise agreed between the Host and the Guest regarding the cancellation penalty to be paid by the Host or the Guest to the other party upon cancellation or termination of the Property Usage Agreement, the cancellation penalty shall be determined in accordance with the cancellation penalty policy separately established by the Company.

⑤ A minor or the legal representative of a minor may cancel a minor's contract in accordance with the provisions of the Civil Act. However, such cancellation shall be restricted if the minor used deceit to make the Company believe that the legal representative's consent had been obtained.

⑥ Matters regarding cancellation and refund not stipulated in these Terms and Conditions and the Service usage guidelines shall be governed by applicable laws, including the Framework Act on Consumers.


Article 18 (Record Keeping)

① Users' transaction records shall be retained for a specified period in accordance with the Act on Consumer Protection in Electronic Commerce.


Article 19 (Payment Methods)

Payment for goods or services purchased from the Company may be made by any of the following methods:

  1. Credit card payment
  2. Bank transfer
  3. Other payment methods additionally designated by the Company


Chapter 5. Miscellaneous


Article 20 (Damages, etc.)

① The Company shall compensate for damages within the scope governed by applicable laws, including the Civil Act, where damage has been caused to a User due to the Company's intent or negligence in the User's use of the Service. However, the Company shall not be liable for the following types of damages unless the Company acted with intent or gross negligence. Furthermore, the Company shall not be liable for indirect damages, special damages, consequential damages, disciplinary damages, or punitive damages to the extent permitted by law.

  1. Damages arising from force majeure or similar circumstances
  2. Where service disruption has occurred due to the User's own fault
  3. Personal damages arising from accessing or using the Service
  4. Damages arising from a third party illegally accessing or using the Company's servers
  5. Damages arising from a third party interfering with transmissions to or from the Company's servers
  6. Damages arising from a third party transmitting or distributing malicious programs
  7. Damages arising from omissions, missing data, or destruction of transmitted data, defamation, and other damages arising from a third party's use of the Service
  8. Other damages arising from causes not involving the Company's intent or gross negligence

② The Company is not, in principle, responsible for the reliability, accuracy, or other aspects of information, data, and facts posted or provided by Hosts. However, if damage arises from the Company's intent or gross negligence, the Company shall be liable to that extent.

③ The Company serves only as a platform provider to Users and does not intervene in disputes arising from the process of Hosts and Guests concluding Property Usage Agreements. However, if the Company's intent or gross negligence causes damage to Hosts and Guests in such process, the Company shall be liable for such damages.

④ The Company shall not be responsible for any disadvantages such as a Host's refusal of move-in, contract cancellation, or non-refundability arising from a minor's use of a Property without an accompanying guardian.

⑤ If a User violates these Terms and Conditions, the operational policies established by the Company, or applicable laws and causes damage to the Company, the User shall compensate the Company for such damage.


Article 21 (Indemnification)

The User agrees to indemnify and hold harmless the Company and the Company's officers, employees, agents, and other Company-related persons from all claims, demands for restitution, losses, damages, fines, penalties, and other cost claims arising from the following causes raised by a third party. However, if the Company's intent or gross negligence contributed to the occurrence or expansion of such damages, the Company shall also be liable to that extent.

  1. Where the User has violated these Terms and Conditions
  2. Where the User has committed acts in violation of law or that infringe on the rights of a third party


Article 22 (Resolution of Disputes)

① The Company shall bear responsibility only within the scope of liability attributable to the Company's intent or negligence for issues arising from disputes between Users, and shall not be responsible for issues beyond that scope.

② In the event of a dispute between Users, the Users shall make sincere efforts to resolve the dispute amicably.

③ If there is a request for damage relief from a User regarding a dispute arising from the use of the Service between Users, the dispute may be resolved through mediation by a dispute resolution agency commissioned by the Fair Trade Commission or the head of a city or province.


Article 23 (Exclusive Jurisdiction and Governing Law)

① These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Korea.

② Any lawsuit filed between the Company and a User shall be governed by the laws of the Republic of Korea.

③ Jurisdiction over any lawsuit relating to disputes between the Company and Users in connection with these Terms and Conditions and the Service Terms of Use shall be determined in accordance with the Civil Procedure Act.



These Terms and Conditions shall take effect from May 18, 2026.